Terms and Conditions
Why We Have Terms & Conditions
We have terms and conditions ("T&Cs") for a few different reasons:
they contain the rules which apply to your use of the Site, including material you might upload to the blog and in reviews;
they set out all the rules which apply to your purchase of a Product; and
they contain information which we need to tell you, for example your rights under the Consumer Protection Act 1999 of Malaysia.
If you use the Site, purchase a Product or upload any material onto the Site, you are confirming that you agree to the T&Cs. They are legally binding on us both. Kindly read through them and please feel free to print or save a copy. Please contact us if you have any queries.
The T&Cs go hand in hand with some other documents which contain other important information:
our Privacy Policy, where we tell you what information we collect about you and how we use and disclose it ("Privacy Policy");
our Delivery Policy, where we tell you about delivery options for a Product and any restrictions on where we can deliver or extra charges ("Delivery Policy"); and
our Return Policy, where we tell you how to return a Product in certain circumstances including because you have changed your mind under the Consumer Protection (Fair Trading) Act of Malaysia
Ordering A Product From Us: How The Contract Works
When we sell a Product to you, just like all purchases, there is a contract in place for that sale. This section of our T&Cs explains how that works.
Your order via the Site for a Product is an offer to buy that Product from us. When we get your order, we will send you an order confirmation email listing each Product you have requested to buy and an estimated delivery date.
This order confirmation email is an acceptance of your offer by us. At that point a contract will be made between us for you to buy, and for us to sell, the Product that you have requested to buy.
Once we have despatched your order, we shall inform you by sending you an email.
Price And Payment
The price of any Products will be as quoted on our Site from time to time, except in cases of obvious error. These prices exclude delivery costs, which will be added after the product has been done and weight. See our Delivery Policy for more information on this.
The website products will be available on various promotional prices as per the discretion of our company. You would pay the exact price as listed on the time of making the purchase. Should there be a price adjustment post your purchase, the company reserves its rights in respect of such changes.
We accept Credit Card (Visa, Master, AMEX), FPX Online Banking, and Paypal.
By placing an order on the Site, you confirm that the payment details provided by you are valid and that when your order is accepted and processed by us, payment will be made in full.
Availability and Delivery Of Products
Delivery dates are estimated and are not guaranteed. Subject to stock availability, we aim to despatch earliest possible so the order is delivered to you within our promised timeline.
We will always try to fulfil orders, but our only responsibility to you where a Product is no longer available, or if we are unable to supply a particular Product for whatever reason, is to make sure we do not charge you for the Product.
If you would like to know more about delivery options, prices and restrictions, please contact us.
